Do I have a lot of security when buying a hot tub at Welvaere?

If you choose a Ducktub hot tub, you naturally want to enjoy it for as long as possible. At Welvaere, you can count on products of the highest quality, made from sustainable materials and technically perfect.

Security of delivery and installation

Because we want to make sure that your hot tub is properly installed, we always arrange delivery ourselves. Our own delivery staff will place the Ducktub in the right place with you and connect it so you can enjoy it right away. Or it comes with a reliable delivery party. With the handy instructions that you find on the hot tub, you can connect it yourself in no time.

Warranty and service

Because we have complete control over production, the warranty directly through us. No hassle with foreign suppliers, but short lines of communication and direct contact.

Our customer service team is available every day to answer questions or resolve issues. Is something going wrong anyway? Then there are our own service engineers quickly on your doorstep to fix the problem.

2-year warranty, clear terms

By default, we specify every product 2-year warranty. If something breaks within that period, it will be repaired or replaced free of charge — provided the product has been used correctly, of course.

This is how we offer you the certainty that you you can enjoy your Ducktub hot tub in the garden for a long time.

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