Everything about the service of our products.
See everything you need to know about connecting the hot tub here, conveniently at a glance.
See everything you need to know about using the hot tub here, conveniently at a glance.
Keep your filter clean by backwashing and replace the filter glass and UV lamp in time.
A leak in your filter system is annoying, but often easy to fix yourself.
Brown spots often indicate too much iron in the water. You can quickly solve that yourself.
Do you see corrosion in your hot tub? Act quickly and check water quality immediately.
Smooth edges often indicate biofilm or algae. Clean thoroughly and check the water values.
Leer hoe je makkelijk de deur van je sauna kan stellen als deze niet meer goed sluit.
Cracks in your sauna? This is due to the way the wood works. You can easily solve it yourself.
A rattling noise? There is often air in the pump. Ventilated via the lid.
Het kan na een tijd zijn dat de UV-lamp in het filtersysteem vervangen moet worden.
Heat up your hot tub faster with the Swiss method: efficiently, cleanly and effectively.
Loose hose clips? With the right tools, you can easily retighten them yourself.
Problems with bubbles, jets, or LEDs? Find out how you can easily fix this yourself.
Filtering issues? Read how to get clear water again with backwash, rinse and vent.
Our service department can be reached via the online form or by phone on weekdays 9—17
You can easily report a complaint or problem in the online forms on our website.
Het niet warm genoeg worden van de sauna kan verschillende oorzaken hebben.
Is something broken? Simply report this via our service form on the website.
Anything broken? Report it via our service page. We'll help you out as soon as possible.
Clean the pre-filter basket near the pump if a leaf or twig is stuck.
Er zijn verschillende oorzaken waardoor de kachel kan gaan lekken. Dit kun je proberen.