Something is broken. Where can I report this?

Do you have damage or is something not working properly? Fill out the service form and our team will help you quickly.

If you have a problem, you can fix it. this page report. Our technical department will review the complaint and contact you within 2 business days to come up with an appropriate solution.

💡 Hint: by immediately sending photos of the problem, we can help you faster and more specifically.

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How do I maintain my glass filter system?

Keep your filter clean by backwashing and replace the filter glass and UV lamp in time.

My filter system is leaking, what can I do?

A leak in your filter system is annoying, but often easy to fix yourself.

I have brown spots in my hot tub, what can I do about it?

Brown spots often indicate too much iron in the water. You can quickly solve that yourself.

Can't figure it out?

Fill out the service form and we will contact you.

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