It takes a very long time to heat, what can I do?

Do you think it takes too long to fire? Use the Swiss method: stack efficiently, light from above and enjoy hot water faster.

We recommend using the Swiss method, also known as reverse firing. In the Swiss method, you make a pyramid out of logs, with large blocks at the bottom and smaller blocks towards the top. The fire is then lit at the top. This ensures almost complete combustion. In this video, Maayke explains how the Swiss method works:

When the fire starts to burn properly, you can refill the hot tub stove. You do this by placing larger blocks of wood on the fire in the hot tub stove. As soon as your hot tub gets close to 35 degrees, we recommend that you stop heating and let the fire burn out.

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How do I maintain my glass filter system?

Keep your filter clean by backwashing and replace the filter glass and UV lamp in time.

My filter system is leaking, what can I do?

A leak in your filter system is annoying, but often easy to fix yourself.

I have brown spots in my hot tub, what can I do about it?

Brown spots often indicate too much iron in the water. You can quickly solve that yourself.

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