I have a service question about my hot tub. When can I reach the service department?

You can easily report a complaint or problem in the online forms on our website.

You can easily report a complaint or problem in the online forms on our website.

The service department also helps you by phone. You can reach us at the following times by phone number 0342-712032:

Monday: 9:00 - 17:00

Tuesday: 9:00 - 17:00

Wednesday: 9:00 — 17:00

Thursday: 9:00 — 17:00

Friday: 9:00 — 17:00

Keep your filter clean by backwashing and replace the filter glass and UV lamp in time.

A leak in your filter system is annoying, but often easy to fix yourself.

Brown spots often indicate too much iron in the water. You can quickly solve that yourself.

Can't figure it out?